Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

We accept Bank transfers and online payment via Paystack.

How long will delivery take?

Depends on your location but we try to have our deliveries done within 1 – 5 days.

How secure is shopping in the Online Shop? Is my data protected?

We are big on security and have taken steps to ensure that all transactions conducted on our website is 100% secure. You can click on the green padlock beside our url for more information

What exactly happens after ordering?

After we receive your order with payment confirmation, we straight away begin processing your order and send out for shipping while keeping you updated via email or phone.

Do I receive an invoice for my order?

Yes, an invoice is sent once an order is made on our website.

Send us an email

Do use the below form in sending us a message and one of our representatives will contact you as soon as possible.
Operation Hours: We’re open Monday – Saturday, 9 a.m. – 7:00 p.m. EST
Phone: 08027303645, 08035049263.
Email: sales@isabellagemma.com.ng, bella@isabellagemma.com.ng